Return policy

- Returns -

Within 14 days of receiving your order, you can change your mind and let us know that you want to return the item. 

 

- Return conditions - 

Damages must be reported within 3 business days via email. If you do not receive a refund within 3 business days,  If you respond by email, you automatically agree to the damage and a return is no longer possible.

Our products can only be returned if they are unused and free of damage. The item should be packaged as well as possible to prevent damage during return.
If you have any questions about a return, you can always email: info@oudenstoerwonen.nl
The costs of returning are for own accountYou are also responsible for returning the item to the correct address.

( This is not a visiting address )
Nuthatch 26
3738SG Maartensdijk
TAV: Old and Cool home accessories
info@oudenstoerwonen.nl
Joint always the return form with your return shipment. Click here for the return form

 

 

- Refund Policy - 

We're pouring in 7 working days the amount back. We will wait with the refund until we have received and checked the returned item. We will refund via the payment method you have chosen. If damage is discovered, we unfortunately cannot proceed to a refund.