Shipping policy
Order & Shipping
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Processing of Orders:
- Once your order has been placed with us, we will immediately start processing it. We aim to dispatch all orders placed on working days within 24 hours.
- Once your order has been placed with us, we will immediately start processing it. We aim to dispatch all orders placed on working days within 24 hours.
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Availability of Products:
- All our products are in stock, which means that all ordered items are shipped directly from our warehouse. This means that there are no delays due to backorders.
- All our products are in stock, which means that all ordered items are shipped directly from our warehouse. This means that there are no delays due to backorders.
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Dispatch:
- We ship our orders via reliable partners, such as DHL or DPD.
- Within the Netherlands & Belgium we aim to deliver your order within 1-3 working days.
- For deliveries within the rest of Europe we aim for a delivery time of 2-5 working days.
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Postage costs:
- Shipping costs are automatically calculated at checkout, based on the weight of your order and the shipping address.
- Shipping costs are automatically calculated at checkout, based on the weight of your order and the shipping address.
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Traceability:
- Once your order has been shipped, you will receive a shipping confirmation email from us, including a tracking number. This allows you to track the status of your package until delivery. It is also possible to track your order on our tracking page.
- Once your order has been shipped, you will receive a shipping confirmation email from us, including a tracking number. This allows you to track the status of your package until delivery. It is also possible to track your order on our tracking page.
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Holidays and Exceptions:
- During holidays or periods of exceptional demand, shipping times may be longer than usual. We will We will do our utmost to inform you in a timely manner and communicate transparently about the estimated delivery date. We thank you in advance for your patience and understanding in such situations.
- During holidays or periods of exceptional demand, shipping times may be longer than usual. We will We will do our utmost to inform you in a timely manner and communicate transparently about the estimated delivery date. We thank you in advance for your patience and understanding in such situations.
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Customer Service:
- If you have any questions about your order or its shipping, please do not hesitate to contact to be included via the contact form. We are always ready to help you and answer your questions.
- If you have any questions about your order or its shipping, please do not hesitate to contact to be included via the contact form. We are always ready to help you and answer your questions.
- Shipping rates -
The Netherlands 
DHL Home Delivery
€5.95 for orders under the €100,-
Free for orders from €100,-
A special insured rate of €5.95 applies to certain unique items; these items are excluded from the free shipping rule over €100.
DHL Service Point near you
€5.85for orders under the €100,-
Free for orders from €100
Furniture Delivery:
Home delivery: On request
To take off: Free
Belgium 
DHL Home Delivery
€10.95 for orders under the €150
Free for orders from €150
DHL Service Point near you
€9.95 For orders under the €150
Free For orders from €150
Germany 
DHL Home Delivery
- 0 - 10 KG €11.95
- 10 - 20 KG € 19,95
- 20 - 30 KG €24.95
- 30 - 50 KG €34.95
- 50 - 100 KG €49.95
DHL Home Delivery
Austria - 
Denmark - 
France - 
Italy - 
Poland - 
Portugal - 
Spain
- 0 - 10 KG €12.95
- 10 - 20 KG €24.95
- 20 - 30 KG €39.95
- 30 - 50 KG €49.95
- 50 - 100 KG €59.95
DHL Home Delivery
Bulgaria - 
Finland - 
Hungary -
Ireland - 
Croatia - 
Luxembourg - 
Slovakia - 
Czech republic
- 0 - 10 KG € 16,95
- 10 - 20 KG €34.95
- 20 - 30 KG €49.95
- 30 - 50 KG €64.95
- 50 - 100 KG €79.95
Sweden -
- 0 - 10 KG €14.95
- 10 - 20 KG €29.95
- 20 - 30 KG €42.95
- 30 - 50 KG €64.95
- 50 - 100 KG €79.95
Transportation THE NETHERLANDS
Dutch orders are shipped via DHL or DPD. In general, delivery will be between 9:00 and 18:00 take place. Unfortunately, we cannot guarantee the time of delivery.
Transport in EUROPE
Foreign orders go through DHL or DPD. In general, the delivery will take place between 9:00 and 18:00. Unfortunately, we cannot guarantee the time of delivery.